Q: What should I do if I don't receive my referral reward within 48 hours?
A: If your referral reward is not credited within 48 hours, you may contact OYO customer support for assistance, providing details about the referral and check-out.
Q: Does OYO offer any loyalty programs?
A: Yes, OYO offers a loyalty program called OYO Wizard. By participating in this program, you can earn points for every booking and redeem them for discounts on future stays, room upgrades, and other benefits.
Q: What amenities are typically available in OYO rooms?
A: Standard amenities offered at OYO properties include:
Some properties may offer additional amenities like swimming pools, gyms, restaurants, and parking facilities.
Q: What are some alternative budget-friendly accommodation options?
A: Besides OYO, several other budget-friendly accommodation options are available, including:
It's important to compare prices, read reviews, and consider your individual needs before making a booking decision.
Q: What are the check-in and check-out times at OYO properties?
A: Standard check-in time at OYO properties is 12:00 PM, and check-out time is 11:00 AM. However, these times may vary depending on the specific property. You can find the exact check-in and check-out times during the booking process or on the property's dedicated page.
Q: Can I smoke in my OYO room?
A: Smoking policies vary depending on the property. Some OYO hotels are completely non-smoking, while others may allow smoking in designated areas. It is essential to confirm the smoking policy with the specific property before booking.
Q: Is there a limit on the number of referral invites I can send in the OYO Refer and Earn program?
A: There is no limit to the number of friends you can invite to OYO as part of the Refer and Earn program.
Q: Is there a minimum age requirement to book a room at an OYO property?
A: The minimum age requirement to book a room at an OYO property depends on the specific hotel and local regulations. Generally, guests must be 18 years or older to book a room.
Q: What qualifies as a valid referral in the OYO Refer and Earn program?
A: A valid referral occurs when a user, using a unique phone number, installs the OYO app, creates an account for the first time, and does not uninstall and reinstall the app or register with an existing mobile number on a new device.
Q: What happens if my referrals are flagged as invalid in the OYO Refer and Earn program?
A: If referrals are flagged as invalid, neither the referrer nor the referee will receive the referral reward.
